Refund policy
Effective Date: 05.01.2025
At Yog Vastram, we are committed to ensuring a seamless shopping experience for you. Please review our 7-day return and exchange policy below:
Eligibility for Returns and Exchanges
- Timeframe: Requests for returns or exchanges must be initiated within 7 days of delivery.
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Condition of Products:
- Items must be unused, unwashed, and in their original packaging with all tags intact.
- Products that are damaged, worn, or altered are not eligible.
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Non-Returnable Items:
- Customized, personalized, or final-sale items are not eligible for return or exchange.
Exchange Policy
- Free Exchange: We offer free exchanges for products if you need a different size, color, or replacement for any reason.
- To initiate an exchange, contact us at support@yogvastram.com or whatsapp 88491 48590, and we’ll guide you through the process.
Return Policy
- Return Charges: A flat fee of ₹85 per product will be deducted from your refund to cover return shipping and handling costs.
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Refund Process:
- Refunds will be issued to your original payment method within 7-10 business days after we receive and inspect the returned item.
- Shipping charges from the original order are non-refundable.
- To initiate a return, email us at
- support@yogvastram.com or whatsapp 88491 48590 with your order details.
How to Initiate a Return or Exchange
- Contact Us: Reach out within 7 days of delivery to request a return or exchange.
- Approval: Once approved, you’ll receive detailed instructions for shipping the product back to us.
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Shipping:
- For returns, you are responsible for shipping the item back to us. The ₹85 fee will be deducted from your refund.
- For exchanges, we will cover the cost of shipping the replacement product to you.
Damaged or Defective Items
If you receive a damaged or defective product, please email us at support@yogvastram.com with photos of the issue. A replacement or refund will be provided at no additional cost.
Contact Us
For assistance with returns or exchanges, feel free to contact us:
- Email: support@yogvastram.com
- Phone: 88491 48590 (Mon to Sat. 11:00 am to 5:00 pm)
We’re here to make your experience smooth and hassle-free!